Not necessarily. We need to see either the original or an extremely legible and complete copy of the document in order to certify the translation. It is very important that all seals and stamps are visible and legible.
You may post the document or copy to us, or send a scanned file (at least 150dpi) via email
Sometimes translators will ask to see the original document in order to provide a sworn translation. Once we know what your requirements are, we will be able to let you know if this is required in your case.